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Policies

Code of conduct and makeup policy.

Players and parents

Player and Parent Code of Conduct

General expectations

  • Players and parents treat coaches, staff, other players and families with respect at all times.
  • Follow the instructions of coaches and staff while on the property.

Punctuality

  • Arrive on time and ready to play. Late arrivals disrupt warm up and the group.
  • Pick up players promptly at the end of class.

Dress code

  • Wear athletic clothing and non marking tennis shoes.
  • Bring a racket and a water bottle to every class.

Behavior and sportsmanship

  • No foul language, cheating, or unsportsmanlike conduct toward any player or coach.
  • Win and lose with grace. Shake hands and respect your opponent.

Court and equipment abuse

  • No throwing or slamming rackets, hitting balls in anger, or damaging nets, fences or facilities.
  • Help pick up balls and keep the courts clean.

Respect for coaching

  • Listen when coaches are speaking and give full effort in drills.
  • Coaches decide group placement and lesson content.

Parent guidelines

  • Parents watch from outside the court and do not coach during class.
  • Bring concerns to a coach or the academy directly, away from the court.

Disruptive behavior

  • Disruptive behavior receives up to three warnings in a session.
  • After the third warning, the player may be asked to sit out for the rest of class.

Disciplinary actions

  • Repeated or serious violations may lead to suspension or removal from the program, at the academy's discretion.

Safety

  • Stay off courts unless a coach is present or you have a booking.
  • Report any injury or unsafe condition to a coach right away.

Missed a class?

Class Makeup Policy

  • Notify us by text at 512-996-1462.
  • Make up with any weekday group class: Red/Orange 4:30 to 5:30 PM, Green 5:30 to 6:30 PM, Yellow 6:30 to 8:30 PM.
  • Makeups must be completed within 14 days.
  • Makeups do not carry over month to month.
  • No makeups without notice.
  • If a class is cancelled for weather or a holiday and a makeup can't be completed within two weeks, you'll receive an account credit.